All our products comply with relevant international standards, such as CE, de, and RoHS certifications. Specific certifications can be provided based on customer requirements to ensure the products meet the regulatory standards of the target market.

We provide a 2-year warranty for our products. During the warranty period, if any non-human-induced quality issues occur, we will offer free replacement parts, which will be sent with the next order. After the warranty period, we will continue to provide parts replacement services, but the corresponding costs will need to be covered by the customer.

The delivery time typically depends on the order quantity and product type. Standard orders usually require 30-60 dagen. We will inform customers in advance based on the production schedule and ensure on-time delivery. If any unforeseen circumstances cause a delay, we will communicate with the customer promptly and provide a solution.

We strictly adhere to quality control procedures, and all products undergo rigorous testing before leaving the factory to ensure 100% compliance with certified quality standards. We can provide factory inspection reports, product certifications, or third-party quality inspection reports (such as SGS) to guarantee that the product meets the required standards.

We offer OEM and ODM services, allowing for customized production based on customer requirements, including product appearance, functionality, and packaging. Specific customization details can be discussed in-depth with our experts during order confirmation.

Can You Provide Samples? How Are Sample Fees Handled?

We can provide samples for customers to test and evaluate. Sample fees typically include the product cost and shipping charges, which the customer needs to cover. If the customer decides to place a formal order, the sample fees can be deducted from the final order amount.